Refund policy

Returns & Refund Policy

Returns & Exchanges

At TheBullThread, every item is made to order specifically for you. Because of the custom nature of our products, we do not accept returns or exchanges due to incorrect size selection, buyer’s remorse, or changes of mind.

Please review the size chart carefully before placing your order. If you have any questions about sizing, we’re happy to help before you purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue as quickly as possible, please include:

• Your order number
• A brief description of the issue
• Clear photos showing the problem

Once reviewed, and if approved, we will gladly provide a replacement or refund at no additional cost.

Contact Us

If you have any questions about your order, please don’t hesitate to contact us. Your satisfaction is important to us, and we’ll do our best to make things right whenever a genuine issue occurs.