Refund policy

Return & Refund Policy

We want you to love your order! If you’re not completely satisfied, we’re here to help.

Returns & Exchanges

You may request a return or exchange within 30 days of delivery. Items must be unused, unwashed, and in their original condition. We reserve the right to reject returns that show signs of wear or damage.

Refunds

Once we receive and inspect your return, we’ll notify you via email. Approved refunds will be processed to your original payment method within 5–10 business days.

Return Shipping

Return shipping costs are the responsibility of the customer.

Need Help?

Contact us at thebullthread@gmail.com and we’ll be happy to assist you! :)